Montana’s DREAM Quiz
The pain point and reason they started using gamification was to build out the brand awareness in the other focus markets: France, Germany, Norway, Sweden, Switzerland, and other English-speaking markets. In addition, Montana Furniture wanted to preserve the awareness and loyalty they have in the Danish market, while using gamification to position their brand as ‘playful’, ‘pragmatic’, and ‘sustainable’.
Montana Furniture is a Danish furniture design company founded in 1982. Montana is known for its high-end shelving system that consists of 36 basic modules and 42 colors that can be combined and matched for specific needs.
Why LeadFamly works for Montana
Montana was looking for a way to raise awareness of new products to new customers. While they are currently focused on using gamification with their B2C customers, they do see potential in creating gamified campaigns for their B2B clients.
Montana Furniture created a quiz to drive traffic to their new Home catalogue and to gather new email permissions. The quiz consisted of three questions, and the answers could be found by looking in the catalogue.
It was translated for their focus markets: Denmark, France, Germany, Norway, Sweden, and Switzerland. The quiz was shared both in Montana Furniture’s newsletter as well as on Instagram.
It ran for two weeks in the summer of 2019, and it was a success! The gamification campaign helped spread the word about the new catalogue, which is important for Montana, and it helped showcase the latest color palettes.
The prize was relevant too: it was the chance to win one of Montana’s popular nightstands, DREAM.
The permissions Montana Furniture got from the DREAM campaign were high quality, with just 10% of new subscribers unsubscribing after (a good number for Montana).
Other results include:
Over half (57%) of the unique permissions were new subscribers
62.3% conversion rate in Denmark (one of Montana Furniture’s focus markets and where the brand
is best known)
55.3% opened the catalogue (one of the main KPIs of the campaign)
0:50 seconds average engagement across all focus markets
1. Personalize your message. Montana chose to divide the campaign into 7 separate campaigns due to the five focus markets with one market speaking several languages. Even though it was more work, it was really helpful for Montana to see how engaged each of their focus markets were.
2. Be strategic about when you ask for information. Montana has tested putting the registration form before and after the game, and they’ve found that for them it makes more sense to have it before the game. While making the registration page only visible to winners might create stronger permissions, they found that getting the email permission regardless of the game outcome gives Montana Furniture the chance to keep them engaged as an email subscriber.
3. Don’t forget to be playful. Montana is focused on making sure that there’s a playful feel to their gamification campaigns. Playfulness is an important aspect of the Montana Furniture brand, and it’s great that they can infuse their gamification campaigns with their branding.